Confidentiality and Ethics

The BACP Ethical Framework guides the provision of your counselling. For example, it requires that:

  • Counsellors are qualified to a level where they can practise competently, independently and ethically

  • Counsellors adhere to ethical values such as “respecting human rights and dignity”, and principles such as “honouring the trust placed in the practitioner”

  • Counselling work is supervised

  • Counsellors undertake continuing professional development

  • Counsellors are committed to anti-discriminatory and equal opportunities practice


Your privacy and confidentiality are taken extremely seriously. Client data are protected by the current BACP Ethical Framework for the Counselling Professions, the UK data protection legislation including the Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR) in respect of the law regarding data protection in England and Wales.

Clients are able to use an alias with telephone counselling.